OUR "TRUST YOUR GEAR" GUARANTEE.

We Want You to be Completely Confident When Choosing TOOLTROOPERS.

We didn’t set out to create just another product line, we set out to build tools and solutions that actually make life easier. That’s why we back every order with our “Trust Your Gear” Guarantee.

If your product doesn’t perform the way it should, we’ll make it right. Whether that means a refund, a replacement, or simply taking the time to listen, we’re here to support you.

Because reliable tools aren’t a luxury. They’re a standard you should always expect.

We're Here to Help

Here’s How It Works:

We’d love to know why you didn’t love it, but only if you’re willing to tell us. Otherwise, it's a 100% satisfaction guaranteed return.

  • construction

    We recommend that you try your new products for atleast 30 days.

  • chat

    Not fulfilling the task you need them to? Simply email us at: support@tooltroopers.com

  • payments

    We’ll refund you — no hassle, no awkward scripts, no print-and-pack return labels

    • Shipping Protection & Hassle-Free Returns

      For just $1.99, our optional “Free Returns + Package Protection” gives you peace of mind with every order. If your package is lost or damaged, we’ll make it right. Need to return it? Return shipping is on us, no labels, no hassle.

      Need Help?

      Our customer care team is here for you.
      Reach out to us at support@tooltroopers.com for any questions or assistance.

      Email Our Team

      Just so we're clear... We reserve the right to refuse returns, refunds, or replacements in cases of suspected fraud or abuse. Please note: Add-on items such as digital downloads, promotional bundles, free products or limited-edition merchandise may be non-refundable. Shipping costs paid at checkout are also non-refundable.Thank you for understanding.